VoiceManager
Business Benefits
VoiceManager has been designed from the ground up to offer significant benefits to your business:
- Remove the need and the cost of a third party for 'additions, moves and changes'
VoiceManager has been designed to be as simple to use as possible, with a primary goal to ensure that businesses can manage their own telephony with minimal training. In achieving this, VoiceManager has empowered businesses to take back control of their telephony. By controlling 'additions, moves and changes' in house, significant cost benefits are realised together with improved response times and maximum flexibility. - Reduction in the number of telephone lines in use across the business, leads to a significant saving in line rental expenditure*
By utilising your data network, incoming and outgoing calls can be carried by Powertelecom, removing the need for any telephone lines. By employing VIBE on your data network, the number of simultaneous calls can be increased dramatically, and the bandwidth shared intelligently with existing data requirements in a manner not possible with traditional QoS methods. - Reduction in call costs
Powertelecom can offer significant savings with lower call tariffs than those offered by many competitors. Whilst VoiceManager can be deployed alongside your existing telecoms provider, further savings can often be made by migrating your telephony to us also. Furthermore, calls between branches in a multi-location business will be free since they will be carried across your existing data network. - Reduced network deployment costs
By utilising your data network, there is no requirement to deploy separate cables and connections for your telephone network. By selecting VoIP telephones with dual LAN connectors, your PC and telephone can share the same network socket. - Reduced hardware maintenance and capital expenditure costs
Based upon standard PC server hardware**, in the unlikely event of a failure, replacement parts are readily available with prices frequently lower than specialist PBX hardware. Growth costs can also be slashed since VoiceManager does not tie you in to any particular model or manufacturer of VoIP telephones. - Support for homeworkers
Remote extensions are easily provided, and are fully configurable. For example, a telephone on your office desk and a telephone in your home can share the same extension number if needed. - Never miss a call!
By utilising dynamic intelligent call routing, you can ensure that you never miss a call. This is supported through a variety of means from 'call forwarding', 'forward on busy', 'forward on no answer', and 'follow me', including forwarding to any number. - Enhanced business continuity achieved with a single network
Frequently, businesses will focus on ensuring their data network is robust and resilient to guarantee business continuity, but often neglect the importance of their telephone network. With both voice and data using the same network, your telephony will benefit from the high resiliency already available from your data network. - Disaster recovery management
By enabling you to define your own disaster recovery scenarios, your business can still receive calls, even if your office becomes inaccessible. During a DR scenario, your telephone system can be accessed remotely and effortlessly switched over to the most applicable scenario. From something as simple as a recorded message, to more complex solutions such as calls automatically routing to another office, or through to key personnels' mobile telephones. - High level of functionality and fully configurable in order to match your requirements
Often there is a compromise between what your office telephony can do, and what you would like it to do. The level of configuration, combined with a high level of functionality, means that complex scenarios can easily be accommodated in VoiceManager. - Statistical Analysis of calls and usage
Call logs can be filtered and exported in common formats for use with popular statistical analysis tools.
* Centrex deployment only
** IP PBX deployment only
More detailed information on VoiceManager and VoIP can be found at www.voicemanager.co.uk, or speak to one of our experts on 01908 605188.
