VoiceManager
Key Features
VoiceManager has all the features you would expect from an IP PBX or IP Centrex, as well as a number of features not commonly found elsewhere. These include:
- Call Routing
- Call forward unconditional (to any number, extension or group)
- Call forward on busy (to any number, extension or group)
- Call forward on no answer (to any number, extension or group)
- Remote forwarding (follow me)
- Sequential cascades / hunt groups (no limits)
- Parallel cascades / hunt groups (no limits)
- Attended transfers
- Blind transfers
- Transfer to extension
- Transfer to number
- Transfer to voicemail
- Call waiting / queueing
- Music / information on hold
- Music / information before answer
- No storage limitations*
- Personalised messages (name, available message, unavailable message, temporary message)
- Pin protection
- Remote access to voicemail (by telephone or web browser)
- Message folder management (by telephone or web browser)
- Unified communications
- Email notification of voicemail
- Email delivery of voicemail
- Voicemail message waiting indicator (telephone dependent)
- Caller ID / preview display
- Call screening
- Browser interface for account and telephone management
- Message waiting indicator (telephone dependent)
- Do not disturb (telephone dependent)
- Buddy watchlist (telephone dependent)
- Telephone Directory (telephone dependent)
- Customised telephone logo (telephone dependent)
- Customised ring tones (telephone dependent)
- Staff Directory (telephone dependent)
- Call hold
- Call parking
- Call pickup
- Caller list - missed calls, placed calls, received calls (telephone dependent)
- Redial
- Intercom (telephone dependent)
- Programmable speed dials (telephone dependent)
- Multiple access levels (end user, branch, company, channel partner)
- Definable DDI Caller ID prefixes
- Outbound call barring (company wide, branch wide, or telephone specific)
- Call logs, with filtering and search options with export
- Configurable 'Dial Scripts' for control actions of an extension
- Full account management (create / delete / edit / freeze)
- Full telephone and extension management (add, delete, edit)
- DDI management and allocation control (to company, branch and extension level)
- Time sensitive configurations
- Create and manage time periods for time sensitive configurations
- Define call groups for cascades / hunt groups
- Disaster recovery configurations
- Branch management (create / edit / delete / freeze - company administrators only)
- Company management (create / edit / delete / freeze - channel partners only)
* Storage limitation is only restricted by the capacity of the hard drive
More detailed information on VoiceManager and VoIP can be found at www.voicemanager.co.uk, or speak to one of our experts on 01908 605188
